Reference

How 45win Handles Your Personal Data

This policy explains exactly what data we collect when you use 45win, how we store it, who can see it, and what rights you have over it.

Account data protectedDANA, OVO, GoPay wallet data handled securelyNo data sold to third partiesYou can request your data anytimeCookies explained clearly

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REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about this policy, want to see what data we hold on your account, or need to raise a data concern, our support team is the right starting point. Reach out through any of the channels below and mention your registered account email so we can locate your record quickly.

Live Chat Open the chat icon inside your account dashboard. Describe your data query and quote your registered email. We aim to respond during active support hours.

Email Support Send your data request or privacy concern to our support email address listed in the account help section. Include your full name and account ID for faster handling.

Account Help Centre Log into your 45win account and visit the Help section. Filter by Privacy or Data to find the right request form for data access or deletion queries.

DATA HANDLING PRACTICE

How We Protect and Manage Your Data

Data protection at 45win is built into the account flow, not added as an afterthought. SSL encryption covers every page you visit, every form you submit, and every transaction you complete via DANA, OVO, or GoPay. We keep your data only for as long as your account is active or as required by applicable law — once that period ends, we delete or anonymise it.

Encryption on Every Session SSL encryption is active across all account pages, login screens, and payment flows. Your credentials and wallet references are never transmitted in plain text.

Cookie Controls in Your Browser You can adjust or block cookies through your mobile or desktop browser settings. Blocking certain cookies may affect login persistence and session continuity on your device.

Data Retention and Deletion We hold account data while your account is open and for a period required by applicable regulations. You can request deletion; we'll confirm what can be removed and what must be retained.

Who Can Access Your Record Only authorised 45win staff and verified third-party processors — such as payment partners handling DANA, OVO, GoPay flows — can access your personal data, and only for defined purposes.

What This Privacy Policy Covers

45win Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect data you give us directly — your name, email address, phone number, and account credentials when you register. When you deposit or withdraw using DANA, OVO, or GoPay, we also receive transaction references from those payment providers so we can match your account wallet

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to the correct transfer. We do not store your full e-wallet PIN or password at any point. Beyond registration data, we log device information, browser type, and session activity to keep your account secure and detect unusual access patterns. Cookies help us remember your login session
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and language preference so you're not starting from scratch every visit. We may share data with payment processors and fraud-prevention services only where it's needed to complete your transaction or protect your account. We do not sell your personal data to advertisers or unrelated third parties.
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Availability of this service depends on local law and eligible regions. If Indonesian law or a competent authority requires us to disclose data, we will comply and aim to notify you where legally permitted to do so.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions Answered

Real questions about how your data is used, stored and accessed — with straight answers about what 45win does and what you can ask us to do.

We collect your name, email address, phone number, and account credentials. If you deposit via DANA, OVO, or GoPay, we also receive a transaction reference from the payment provider to match your transfer.

We share data only with payment processors and fraud-prevention services when it's needed to complete a transaction or protect your account. We do not sell your data to advertisers or unrelated third parties.

Log into your account, go to the Help section, and submit a data access request. Quote your registered email and account ID. We will respond with details of the data we hold on your record.

Yes. Submit a deletion request through the Help section or via email support. We'll confirm which data can be removed and which must be retained under applicable legal or regulatory requirements.

Cookies keep your session active and remember your preferences between visits. You can block or clear cookies in your browser settings, though doing so may affect login continuity on your device.

We store transaction references needed to match your deposit to your account. We never store your full e-wallet PIN or password — those stay inside your wallet app and are never passed to us.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 45win Handles Your Personal Data

Contact Us About Your Privacy

How We Protect and Manage Your Data

Your Privacy Questions Answered

01 What personal data does 45win collect when I register?

02 Does 45win share my data with other companies?

03 How do I request a copy of the data 45win holds on me?

04 Can I ask 45win to delete my personal data?

05 How does 45win use cookies and can I turn them off?

06 Is my DANA, OVO, or GoPay wallet data stored by 45win?

Privacy Policy

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